FREQUENTLY ASKED QUESTIONS

World Wisdom Masks can be purchase online.

We accept the following payment options:

1）Credit Card - VISA/MASTER

2）銀行入數/轉賬 Bank Transfer: HSBC: 741-329437-838 (World Wisdom Limited)

3）PayMe: https://payme.hsbc/worldwisdom

4) 轉數快 FPS: info@worldwisdomlimited.com

Once your payment is confirmed we will ship your order within 3-4 working days.

You may get a call from SF Express/SCS when they are ready to deliver your order.

Your order will be delivered within 5-6 working days from when it is made.

* Please note custom boxes may need an additional 2-3 working days.

FREE delivery to locations within Hong Kong but not include Remote area for orders HKD 300+

• Remote Areas additional charge: HKD 50, see included locations
• Orders under HKD 300 will be charged HKD 35
• International order fees varies and will be shown on our checkout page

Yes, we ship internationally. You can select your country of shipment at our checkout page.

Please contact us if you don't see your location on check out page

We use SF Express for residential address；SCS Express for commercial address.

We use Speedpost by Hong Kong Post for Overseas orders.

You can pick up masks at our Lai Chi Kok office (2 minutes' walk from Exit B1, Lai Chi Kok MTR)

Office Address: Room 1503, 15/F, Global Gateway Tower, 63 Wing Hong Street, Lai Chi Kok, Kowloon

Office hour: Monday to Friday, 10am- 6:30pm (closed in public holiday)